Though I have not done a presale with them, they, unlike other vendors in our little hobby, maintain a line of communication with their customers, especially if there is an issue.I have yet to read a negative comment about them. I have done business with them a couple times and they have gone out of their way to accommodate me and my fun filled schedule.
With 11 grand children they look so forward to the nightly light shows and we added pixel this year nd having a little snag getting enough sequences for a show everyone has been amazing reaching out to me Thank you all so very much